What Questions Should You Ask the Landlord During a Viewing?

Before you sign, the viewing is your chance to check that the home really matches the listing and to avoid nasty surprises. Here are the essential questions to ask the landlord or the agent, whether it’s an apartment or a house. This screening step is part of long-term rental management.
The neighborhood and surroundings
Location is a deciding factor. Ask the landlord:
- What’s the neighborhood like? Are there shops, public transit and schools nearby?
- Are any urban development projects underway? Planned construction can disturb the peace and quiet or, on the contrary, add value to the property.
- Is noise a frequent problem? Worth knowing if the home is near a highway, a bar or a school, especially if you want a quiet place.
The property’s features
To make sure the home matches what the listing says:
- Is the floor area accurate? Check that the room sizes and the total surface match the advertised figures.
- Is there a balcony, a terrace or a yard? Outdoor space can make all the difference, especially in a city.
- What equipment is included? Some kitchen or bathroom fittings may stay in place, which affects your setup budget.
General condition and upcoming work
To avoid surprises after you move in:
- Has any work been done recently (roof, insulation, plumbing)? A recent renovation is a good sign, as long as it was done well.
- What defects should you expect? Don’t hesitate to ask directly: better to know before you commit.
- What shape are the insulation and heating in? They directly affect your energy bills. Ask to see the DPE (France’s mandatory energy performance certificate).
Electrical system and plumbing
Even without technical expertise, a few questions can save you a lot of trouble:
- Is the electrical panel up to code? If you have doubts, ask to see the latest diagnostic report.
- Is the plumbing in good condition? Check the faucets, the water heater, and look for leaks or signs of damp.
Charges and co-ownership
The charges tied to the home can weigh on your monthly budget:
- How much are the building’s co-ownership charges, or the costs to plan for on top of rent?
- How much is the property tax (taxe foncière)? The owner pays it, but the amount says a lot about the area.
- If it’s an apartment: is any work planned in the building? What’s the atmosphere among the residents?
Also ask how the rent was set and what justifies its amount, especially if you plan to stay for several years.
After the viewing: what if a defect shows up once you’ve moved in?
If you find a defect after moving in, you have options: by law, the landlord must deliver a decent home and carry out the necessary repairs, other than the tenant’s routine upkeep. Report the problem in writing as soon as possible, and note it on the move-in inspection report if that isn’t signed yet. It’s the same reflex as in a dispute over the move-in or move-out inspection report.
One last question not to forget: which guarantees will the landlord ask you for to approve your application? And if you’re still torn between renting furnished or unfurnished, this is also the right time to decide.
- Loi n° 89-462 du 6 juillet 1989, article 6 (obligations d'entretien et de réparations du bailleur) — verified on September 26, 2026
Enzo Bortone has been an Unlocker co-founder since June 2022 and leads business development. He first held several sales roles through work-study programs (sales engineer, sales manager). Today, he helps concierge companies with carte G delegation (the carte G being the French property management license) and split payment.
Frequently asked questions
What questions should I ask when viewing an apartment?
Ask the landlord about the neighborhood, possible noise, the condition of the fixtures and equipment, recent or upcoming work, and the amount of the building's co-ownership charges.
What questions should I ask when viewing a house?
The same as for an apartment, plus the condition of the roof, insulation and heating. If the land or the access is shared with a neighbor, check whether there is a co-ownership structure.
Should I ask for the DPE before signing a lease?
Yes: the DPE (France's mandatory energy performance certificate) must be given to you before you sign. It tells you how much energy the home uses and helps you estimate your utility bills.
What should I do if I find a defect after signing the lease?
Report it to your landlord in writing as soon as you notice it, and note it on the move-in inspection report if that isn't signed yet. The landlord remains required to keep the home in a usable condition.
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