The ultimate partnership to guarantee your rent
The ultimate partnership to guarantee your rent.
Unlocker has teamed up with Cautioneo to protect your rental against unpaid rent and damage with their rent guarantee insurance (GLI). Premium coverage and monthly payouts in case of unpaid rent, for greater peace of mind.

Why choose Cautioneo for your rent guarantee insurance (GLI)?
Protect your rent with no hassle
Through our partnership with Cautioneo, you get a fast, complete solution to insure your rental income against unpaid rent and damage. Your tenant’s file is reviewed in under 24 hours, before any contract is signed, so you know you’ll be compensated if rent goes unpaid.
Quick quote request and easy online sign-up!

Fast, monthly payouts
Verified tenant application: solvency and fraud checks
Legal proceedings handled in case of a claim
Your benefits
Your tenants’ applications are checked and certified before any contract
To make sure you’re compensated if rent goes unpaid, Cautioneo certifies your tenants’ applications before any contract is signed. This service is free when a contract is put in place within 2 months of the certification:
Fraud check on the tenant application using their tools (196 control points), on top of a review by their experts
Tenant solvency calculated according to the criteria of their insurance
If the application is rejected, you have 2 months to submit another one and take out their insurance, otherwise you’ll be charged €29. Their analysis tools and their experts’ review spared you the worst.


Cautioneo GLI is available for incoming tenants and for tenants already in place
For incoming tenants, or tenants who have been in the property for less than 20 days:
Broader eligibility criteria for tenants: permanent contract, fixed-term contract, retiree, student, self-employed and temp worker with at least 1 year of activity
Maximum rent-to-income ratio of 38% (30% for employees on a trial period)
Maximum rent (including service charges) of €4,500.
For tenants who have been in the property for more than 6 months:
The application is automatically accepted, whatever the tenant’s situation, if you can prove your tenants have had no unpaid rent for more than 6 months. Good to know: a waiting period applies for the first 3 months, so your GLI coverage will be active 3 months after the contract is signed.
How does it work?
1. Get an online quote in 3 minutes
Answer a few questions about your property and your tenants, and receive an eligibility result for your tenant’s application along with a quick estimate of your premium.
2. Tenant certification in under 24 hours
Cautioneo reviews and certifies the tenant application against strict criteria, for rock-solid protection.
3. Sign up online and activate your insurance
Complete your sign-up online and rent out with peace of mind.

Premium coverage for greater peace of mind:

Customer testimonials
“Cautioneo sends me a monthly bank transfer equal to the rent of my defaulting tenant. I recommend this company for rent guarantee insurance.”
— Michel PIN, on Trustpilot
“CAUTIONÉO was very responsive on the various tenant applications I sent them to review, and they were able to spot the fraudulent ones.”
— DI GIACOMO St ATES, on Trustpilot
“TOP, because I had given up hope. Thank you for your responsiveness on unpaid rent and for the damage compensation when my tenant moved out. Really, thank you.”
— Harold T., on Trustpilot
What to do when your tenant doesn’t pay the rent?
When a tenant stops paying rent and legal action is started, plan on 2 years on average.

FAQ
Who are we?
Unlocker is a free community platform for managing long-term rentals, offering a wide range of services for individuals and professionals.
What makes it innovative?
The different stages of the tenant journey are centralized on one easy-to-use platform, so everyone can see housing as an accessible, safe and hassle-free resource.
Are there any fees to use Unlocker?
Using the platform and its tools is completely free for our users. Unlocker only takes a 1% commission (excl. VAT) on rent transactions for Realters, and 1.8% (incl. VAT) for Roofters who manage their own rental, applied to the rent amount including service charges.
How do I sign up?
For tenants:
To sign up as a tenant on Unlocker, follow these simple steps:
- Download the Unlocker app when it becomes available, from the App Store or Google Play Store depending on your mobile device’s operating system.
- Open the app once it’s installed.
- Select the sign-up option to create a new account.
- Fill in the required information.
- Confirm your email address by following the instructions sent to your inbox to activate your account.
- Once your account is activated, you can start searching for homes and apply directly through the app.
For professionals and owners:
If you’re a real estate professional or an owner, sign-up is done through the Unlocker.io web platform:
- Visit the Unlocker website in your preferred browser.
- Click the sign-up button for professionals or owners.
- Fill in the sign-up form with your company details or your personal information as an owner.
- Provide the documents needed to verify your status as a professional or owner, if requested.
- Accept the terms and conditions and complete the sign-up process.
- You’ll receive a confirmation email to validate your account.
- Once confirmed, you’ll have access to your dashboard, where you can manage your listings, interact with prospective tenants and use the property management tools offered by Unlocker.
I can’t log in. What should I do?
No worries! Our new feature lets you receive an additional activation link if you’re locked out.
To get it, click here: